Privacy Policy

Effective: October 31st, 2016

This website is operated by Ackuretta Technologies Private Limited. Throughout the website the terms “we”, “us” and “our” refer to Ackuretta Technologies Private Limited. The terms “you” and “your” refer to you, the person or entity using the site and purchasing any service or product. Ackuretta Technologies Private Limited offers this website, including all information, products, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms conditions policies and notices stated here.

Ackuretta Technologies Private Limited is committed to protecting your privacy. This Privacy Policy applies to our main website www.ackuretta.com, our online store, and any other associated sites, collectively referred to as “Websites”. This statement governs our data collections, processing and usage practices. By using the Websites, you consent to the data practices described in this Privacy Policy.

Information We Collect

You are free to explore the Websites without providing any personal information about yourself. Upon accessing the Websites, anonymous Navigational Information may be collected that will never be associated with any Personal Information you may or may not submit. When you register for our store, we will require some Personal Information that will be required for potential transactions and optional marketing communications. After you have purchased one or more of our Products or Services, you may additionally opt-in to provide your Diagnostic Information for technical support and developmental use. For more information, please see Personal Information, Navigational Information, and Diagnostic Information.

Personal Information

“Personal Information” means any information that you voluntarily submit to us and that identifies you personally, including contact information, such as your name, e-mail address, company name, address, phone number and other information about yourself or your business. Personal Information can also include information about any transactions, both free and paid, that you enter into on the Websites. For more information about how we use your Personal Information, see Use of Personal Information.

Navigational Information

“Navigational Information” means information about your computer and your visit to this website such as your IP address, geographical location, browser type, referral source, length of visit and pages viewed. For more information about what our use of Navigational Information, see Use of Navigational Information.

Diagnostic Information

“Diagnostic Information” means information regarding your Ackuretta Technologies Private Limited software or hardware such as hardware serial numbers, print times, laser power levels, and 3D model sizes. During installation, Ackuretta Technologies Private Limited software may ask you to opt-in to the collection of Diagnostic Information in order to help our engineers improve our Products. If you opt in, you agree that Ackuretta Technologies Private Limited may collect, maintain and use your Diagnostic Information directly to improve your customer experience when you require technical support and to indirectly improve our own systems for future updates. No models, 3D geometry, or personal information will be collected without your additional explicit consent.

Security of Your Information

We use a variety of security technologies and procedures to help protect your Personal Information from unauthorised access, use or disclosure. When sensitive Personal Information (such as credit card information) is collected on our store, it is protected by our third-party e-commerce provider.

Use of Personal Information

In addition to the uses identified elsewhere in this Privacy Policy, we may use your Personal Information to:

  • (a) improve your browsing experience by personalizing the Websites;
  • (b) send information (other than marketing communications) which we think may be of interest to you or that you have opted into receiving by post, email, or other  means this information includes notifications by phone or email of print status, resin levels, or other printer specific information;
  • (c) send you marketing communications relating to our business or the business of carefully-selected third parties which we think may be of interest to you; and
  • (d) provide other companies information with statistical information about our users; but this information will not be used to identify any individual users.

Third-Party Disclosure

We employ other companies and people to provide services to visitors to our Websites on our behalf and may need to share your information with them to provide information, products and services to you. Examples may include removing repetitive information from prospect lists, analyzing data, and provide customer service. In all cases where we share your information with such agents, we explicitly require the agent to acknowledge and adhere to our privacy and customer data handling policies.

In addition, we may share data with trusted partners to:

  • (a) contact you based on your interest to receive such communications,
  • (b) help us perform statistical analysis,
  • (c) send you email or postal mail, (d) or provide customer support.

We will never sell your Personal Information to any third party.

Social Media Features

Our Websites include Social Media Features, such as the Facebook Like button and Widgets, such as the “Share This” button or interactive mini programs that run on our sites. These Features may collect your IP address, which page you are visiting on our sites, and may set a cookie to enable the Feature to function properly. Social Media Features and Widgets are either hosted by a third-party or hosted directly on our Websites. Your interactions with these Features are governed by the Privacy Policy of the companies providing them.

Customer Testimonials and Comments

We post customer testimonials and comments on our Websites, which may contain Personal Information. We obtain each customer’s consent via email prior to posting the customer’s name and testimonial.

Credit Card Information

If you give us credit card information, we use it solely to check your financial qualifications and collect payment from you. We use a third-party service provider to manage credit card processing. This service provider is not permitted to store, retain, or use information you provide except for the sole purpose of credit card processing on our behalf.

International Transfer of Information

To facilitate our global operations, we may transfer and access Personal Information from around the world. If you are in the European Union, or other regions with laws governing data collection and use, by providing your personal data to us, you consent the transfer to, processing, and storage of your personal information in Taiwan and other countries, the privacy laws of which may be considered less strict than those of your region. This consent applies in addition to other legal grounds for transfer, processing and storage of your personal information, such as for contract fulfillment purposes.

Retention of Personal Information

We retain Personal Information that you provide as long as we consider it potentially useful in contacting you about our company, products or services. We retain information about our customers for as long as we need it to provide service to the customer. We will delete this information from our service at an earlier date if you so request, as described in Personal Information and Communication Rights.

Use of Navigational Information

We use Navigational Information to operate and improve the Websites. We may also use Navigational Information alone or in combination with Personal Information to provide you with personalized information about Ackuretta Technologies Private Limited.

Use of Cookies

We use “cookies” to help personalize your online experience. A cookie is a text file that is placed on your hard disk by a Web server. Cookies are not used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you. One of the primary purposes of a cookie is the provide a convenience feature to save you time. The purpose of a cookie is to tell the Web Server that you have returned to a specific page. For example, if you personalize pages on our Websites, or register for our store, a cookie helps us to recall your specific information on subsequent visits.

When returning to the same Website, the information you previously provided can be retrieved, so you can easily use the features that you customized. You have the ability to accept or decline cookies. Most Web Browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies it you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Websites. We keep track of the pages you visit on the Websites are the most popular. This data is used to deliver customized content and advertising on the Websites to visitors whose behaviour indicates that they are interested in a particular subject area.

Use of Log Files

Ackuretta Technologies Private Limited may also collect anonymous demographic information, which is not unique to you, such as your ZIP code, age, gender, preferences, interests and favorites using log files. Log files may also include information regarding the success, failure of, or individual satisfaction with recent print jobs. There is also information about your computer hardware and software that is automatically collected by Ackuretta Technologies Private Limited. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used by Ackuretta Technologies Private Limited  for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Ackuretta Technologies Private Limited  website. For these purposes, we do link this automatically-collected data to Personal Information such as name, email address, address, and phone number.

Use of Printer-Specific Information

In addition to the uses identified elsewhere in this Privacy Policy, we may use printer-specific information to:

  • (a) make adjustments to the print process;
  • (b) identify common failure modes;
  • (c) monitor print experience satisfaction; and
  • (d) populate the Database with a queue of print jobs previously executed.

External Websites

Our Websites provide links to other websites. We do not control, and are not responsible for, the content or practices of these websites. Our provision of such links does not constitute our endorsement of these other websites, their content, their owners, or their practices. This Privacy Policy and other policies they may have.

Public Forums

We may offer publicly accessible message boards, blogs and community forums. Please keep in mind that if you directly disclose any information through our public message boards, blogs or forums, this information may be collected and used by others. We will correct or delete any information you have posted on our servers if you so request. Send us a support request through one of the methods shown in Contact Us.

Acquisition or Transfer of Corporate Assets

If we (or our assets) are acquired by another company, whether by merger, acquisition, bankruptcy or otherwise, that company would receive all the Personal Information, Navigational Information, and/or Diagnostic Information gathered by Ackuretta Technologies Private Limited on the websites as necessary for the transaction. At that time, any information transferred during the transaction will be governed by the Privacy Policy of the transacting organization.

Compelled Disclosure

We reserve the right to use or disclose information, including Personal Information, Navigational Information, or Diagnostic Information, if required by law or if we reasonably believe that use or disclosure is necessary to protect our rights or to comply with a law, court order, or legal process.

Information About Children

The Websites are not intended for or targeted at children under the age of 13, we do not knowingly or intentionally collect information about children under 13. If you believe that we have collected information about children under 13, please contact us at [email protected] , so that we may delete the information.

Changes to this Privacy Policy

We may update this Privacy Policy from time-to-time by posting a new version online. You should check this page occasionally to review any changes. We will provide notice of any changes by posting the revised Privacy Policy on our Websites. Your continued use of the Websites and/or continued provision of Personal Information to us will be subject to the terms of the then-current Privacy Policy.

Personal Information and Communication Rights

If you provide us with your Personal Information, you have the following rights with respect to that information:

  • To review the user information that you have supplied to us
  • To request that we correct any errors, outdated information, or omissions in user information that you have supplied to us
  • To request that your user information not be used to contact you
  • To request that your user information be removed from any solicitation list that we use
  • To request that your user information be deleted from our records
  • To opt out of being solicited by the Websites or third parties

To exercise any of these rights, contact us via any of the communication methods shown in Contact Us.

To unsubscribe from email communications, you may also click on the “unsubscribe” button at the bottom of our emails. However, customers may not opt-out of receiving transactional emails related to their account with us or our store.

Contact Us

If you have any questions about this Privacy Policy or our treatment of the information you provide us, or you wish to inquire or change your personal information or communication options, please contact [email protected] or [email protected]. To contact us by mail, send your letter to the following address:

Ackuretta Technologies Private Limited

4F.-B, No.322,

Sec. 1, Neihu Rd., Neihu Dist.,

Taipei City 114,

Taiwan (R.O.C.)

Attention: PRIVACY

Ackuretta Technologies Private Limited may give telephonic notice to you by calls to appropriate numbers on record in Ackuretta Technologies Private Limited’s account information for you.